When & Where

Quick Facts

  • Availability Yes
  • Course Code K25BEFB09A
  • Suitable For 19 year olds and up are permitted on this course

What you will learn

Aims and objectives of this qualification This qualification aims to: • provide learners with the introductory knowledge and skills they need to operate as a successful business administrator • confirm competence of those already fulfilling an entry-level business administration role• allow learners to develop skills in a range of areas relevant to business administration roles, such as communication, presentation skills and providing administrative support. The objectives of this qualification are to help learners: • develop the skills and qualities valued in employees by employers• understand and work on their strengths and weaknesses as a business administrator.

Learning Outcomes

By the end of this course, you will be able to:

  • Know how to use a telephone and voicemail system in a business environment.
  • Know how to communicate with others in a business environment.
  • s to equip learners with the knowledge of how to meet and welcome visitors in a business environment, provide mail services and use office equipment.
  • Know how to store and retrieve information.
  • Understand health and safety responsibilities in a business environment.
  • Know how to meet and welcome visitors in a business environment.
  • Know employees’ rights and employers’ expectations.
  • Know how to work with others in a business environment.

On successful completion of the course, you will achieve the following qualification: Certificate in Business Administration [OCNLR]

Entry requirements

This qualification is designed for learners who are working in or looking to work in a business administration role. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved an Entry Level qualification Basic English and Maths skills needed

What you can do next

Progress onto another Administration/Accountancy/Book keeping Programme at Level 2, look at Job Opportunities including Apprenticeship programmes